24/7 Assistance

Get Help When You Need It

Our dedicated support team is available around the clock to assist you with any technical issues or account inquiries.

Send Us a Message

Other Ways to Reach Us

Email Support

Send us an email at info@atlashosts.com. We typically respond within 2 hours for business tier customers.

Live Chat

Chat with our support agents in real-time. Available 24/7 for immediate assistance.

Business Address

Visit or write to us at our business address for formal correspondence and inquiries.

Atlas Exchange Limited
F32A District Road
Ngwerere, Lusaka
Registration Number: 120251021631

Self-Service Resources

Explore our comprehensive resources to find answers and solutions quickly.

Knowledge Base

Find articles, tutorials, and guides to help you manage your hosting.

Community Forum

Connect with other ATLASHOSTS users, share tips, and get advice.

System Status

Check the current status of our services and any ongoing maintenance.

Our Commitment to You

We aim to provide prompt and effective support. Our target response times:

< 2 hours
Business Tier Email
< 15 minutes
Enterprise Tier Support
< 5 minutes
Live Chat (All Tiers)